So sorry to those who received a duplicate billing this month. After the billing system completed an automatic software upgrade, there seems to have been an error in processing. We're working to fix this.
Best,
Glenn
We have completed the server move. All accounts are now on the new server cloud. We expect many years of good service with the new updated equipment. Some changes you might notice include:In the control panel area, there is a new "Easy Drag-n-Drop Website Builder" (See the software category of icons.). People seem to like it. It's supposed to be ... Read More »
Hello friends,
If you are having problems with spam and you want to try to mitigate the amount of spam that shows up in your inbox, I have made a video to help you with that.
See: https://youtu.be/IZbUe2JqBTM
Best regards,
Glenn
Our new servers are up and we will be migrating accounts to the new equipment between now and the 25th. Most customers will not even notice when their account has moved.
If you do experience any problems, please let us know.
We have made a change in the way our mailserver processes messages sent to more than one person. We have added a sanity check. Messages may now only have up to 12 BCC or CC addresses. What does this mean? If you need to mail the same message to 24 people, you will need to add 12 CC to the first message and then send a second message with the ... Read More »
We completed a server reboot on Sat 12/08/18 at 1PM (EST). Sorry for any inconvenience. It's necessary to do that once or twice a year to flush out old memory and processes. There were no complications and the server is functioning normally.
We updated to the latest version of WHMCS (The Account management Software) and added the ability to login via Facebook if that makes things easier for anyone.
Nothing new to report. Everything is working swimingly.
We rebooted the servers today around 5:30 EST. If you expreinced a momentary connection difficulty, it was due to the reboot. It's neccessary for server maintenance to reboot occasionally.
Before today, the ordering system required users to press a button to display a hidden menu before all the products and services could be viewed. We changed that today. The new look provides easier navigation for new customers. We recently added more services to the Writers and Publishers category. We immediately received requests from existing ... Read More »
We recently tested our load response system and everything went well. We simulated a massive server load and the system responded properly. Other servers came online, load balancers split the traffic, and within a couple of minutes the load was mitigated. These types of tests ensure that a media frenzy or other event that causes huge loads on the ... Read More »
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