Find your email question below and click it for the step-by-step guide. Everything here is done in your Instant Access Internet Services cPanel or webmail; you don't need to contact us unless something doesn't work.
Email addresses and passwords
- How do I add a new email address?
- How do I change an email password?
- How do I reset an email password I forgot?
- How do I give a mailbox more space?
- How do I delete an email address?
- How do I let someone manage email and FTP with one login?
Webmail
- How do I check my email in a web browser?
- How do I add an email signature?
- How do I import my contacts into webmail?
Forwarding and filtering
- How do I forward email to another address?
- How do I sort incoming email into folders automatically?
- How do I filter email for every address on my domain?
- How do I block emails from a sender?
- How do I use Microsoft 365 or Google Workspace for my email?
Problems and troubleshooting
- How do I fix "cannot send email" errors?
- How do I fix a "mailbox full" error?
- How do I free up space in my mailbox?
- How do I find out what happened to a missing email?
- How do I read a bounce-back message?
- How do I stop my emails going to spam?
- How do I set up SPF and DKIM?
- How do I add a DMARC record?
- How do I move my old email from another host?
- How do I send a newsletter without hurting my email?
- How do I spot a phishing email?
- Should I click links in emails about my account?
Setting up email on a phone or computer? See How Do I...? Email on Phones and Computers.
Still stuck? Open a support ticket and the Instant Access Internet Services team will help.
