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 How to Pay an Invoice and Update Your Payment Method

Pay an invoice for your Instant Access Internet Services hosting or domain, or update your...

 How to Renew Your Hosting or Domain (and What Happens If It Expires)

Your hosting and your domain name each need to be renewed to keep your website and email working....

 Hosting More Than One Website: The 10-Account Package

Every Instant Access hosting account holds one website on one domain. If you run several...

 Need More Disk Space? How Your Hosting Grows Automatically

Instant Access has one hosting plan, and there's nothing to upgrade. If your website needs more...

 How to Register a New Domain or Transfer a Domain to Us

You have three options for the domain name your website uses: register a new domain with us,...

 Why Was My Account Suspended and How Do I Get It Back?

If your website shows "This Account Has Been Suspended" or your email has stopped working, your...

 How to Transfer Your Domain Away: Unlocking It and Getting the EPP Code

Your domain name belongs to you, and you're free to move it to another registrar whenever you...

 Can't Log In to the Client Area? Password Reset and Login Fixes

Can't log in to the client area? Most of the time the problem is simple: the wrong login, an old...

 How to Cancel Your Hosting Account (and Save Your Data First)

If you no longer need your hosting, you can cancel it yourself from the client area in a couple...

 How to View, Download and Print Your Invoices and Receipts

Need a copy of an invoice for your accountant, your taxes or an expense claim? Every invoice...

 How to Update Your Contact Details, Email Address and Billing Address

Moved house, changed your business name or switched email providers? It's important to update...

 How to Give Someone Else Access to Your Account (Users and Permissions)

Need your web designer to open support tickets, your bookkeeper to pay invoices, or a business...