Not every problem with your Instant Access Internet Services hosting is a do-it-yourself job. Click a question below to find the right place to get help.
Hacked or infected websites
- How do I get my hacked website cleaned?
- How do I know if my website is infected with malware?
- How do I remove a "Dangerous site" warning or get off a blacklist?
- Why are my visitors being redirected to spam sites?
- How do I restore a clean copy of my hacked WordPress site myself?
- How do I stop my site from being hacked again?
Hiring help with your website
- Who can I hire to build or redesign my website?
- Who can make changes to my website for me?
- Who can help with WordPress, WooCommerce or plugins?
- Who can write custom code or programming for me?
- How do I get a quote for website work?
- How do I track my project or pay a project invoice?
- How do I share my website logins with the developer safely?
- How do I give an outside developer access to my files?
Getting support from our team
- How do I let support see my screen safely?
- How do I know if a "tech support" call is a scam?
- Should I click links in emails about my account?
- How do I spot a phishing email pretending to be you?
- How do I open a support ticket that gets solved fast?
- How do I figure out why my website is down?
- How do I get back in if I'm locked out by two-factor authentication?
Need hosting help? Open a support ticket. For design or programming, use Project Studio. For hacked sites, go to FixMyHackedWebsite.com.
