You can add your calendar and contacts to iPhone, iPad and Mac so they stay in sync with your email account on Instant Access Internet Services servers. Apple devices support CalDAV (calendars) and CardDAV (contacts) built in, so you don't need an extra app. This takes a few minutes per device.
Settings you'll need
| Field | What to enter |
|---|---|
| Server | secure.instantaccess.net:2080 (with :2080 on the end) |
| User Name | Your full email address, e.g. you@example.com |
| Password | Your email account password |
| Description | Anything you like, e.g. "Work calendar" |
This server name has a valid SSL certificate and works for every domain we host. You can also see the settings in cPanel under Email > Calendars and Contacts Configuration -- see How to Sync Calendars and Contacts (CalDAV and CardDAV).
Add your calendar to iPhone or iPad
- Open Settings and tap Apps, then Calendar.
- Tap Calendar Accounts, then Add Account.
- Tap Other (or Add Other Account), then Add CalDAV Account.
- Enter the Server, User Name, Password and Description from the table above.
- Tap Next. When the account is verified, make sure Calendars is switched on and tap Save.
On older iOS versions (before iOS 18), the path is Settings > Calendar > Accounts > Add Account > Other.
Add your contacts to iPhone or iPad
- Open Settings and tap Apps, then Contacts.
- Tap Contacts Accounts, then Add Account.
- Tap Other (or Add Other Account), then Add CardDAV Account.
- Enter the same server, user name, password and description.
- Tap Next, then Save.
Open the Calendar and Contacts apps. Your hosting calendar and address book appear alongside any iCloud ones. When you add an event or contact, check which calendar or account it's saved to.
Add your calendar to a Mac
- Open the Calendar app and choose Calendar > Add Account from the menu bar.
- Select Other CalDAV Account and click Continue.
- Set Account Type to Manual.
- Enter your full email address as the user name, your email password, and
secure.instantaccess.net:2080as the server address. - Click Sign In.
If Manual doesn't find your calendars, choose Advanced instead: server address secure.instantaccess.net, server path /principals/you@example.com/, port 2080, and tick Use SSL.
Add your contacts to a Mac
- Open the Contacts app and choose Contacts > Add Account.
- Select Other Contacts Account and click Continue.
- Choose CardDAV, set Account Type to Manual, and enter your email address, password and
secure.instantaccess.net:2080. - Click Sign In.
Accounts you add this way also appear in System Settings > Internet Accounts, where you can turn them off or remove them.
Troubleshooting
"Cannot connect using SSL" or "Unable to verify account information"
Check that the server is exactly secure.instantaccess.net:2080 and the user name is the full email address. Test your password by logging in to webmail (How to Log In to Webmail (Roundcube)).
My old contacts aren't there
The account starts empty. Import your existing contacts into webmail first (How to Import Contacts into Roundcube Webmail) and they'll sync down to your devices.
It worked, then stopped
If you changed your email password, update it on each device. Repeated failed logins can make our firewall block your IP -- open a ticket with your IP from whatismyipaddress.com if everything stops connecting.
Related guides
- How to Sync Calendars and Contacts (CalDAV and CardDAV)
- How to Set Up Your Email on iPhone and iPad
- How to Set Up Your Email in Apple Mail on Mac
- How to Import Contacts into Roundcube Webmail
Still stuck? Open a support ticket and the Instant Access Internet Services team will help.
